Quality Policy

A Sustainable Future and Uncompromising Quality Guest Experience

As the Viking Hotels Group operating in Kemer, we act with the responsibility of preserving natural beauties and offering our guests an unforgettable holiday experience. Sustainability and quality form the foundation of our business models. With our environmentally friendly practices, we aim to leave a livable world for future generations and combine this with our service understanding that exceeds our guests' expectations.

Our Vision for the Future

We aim to transition to a completely carbon-free business model in our facilities by 2030. At the same time, we work to redefine our guests' expectations by blending technology and human touch.

As Viking Hotels Group, with our principles of "harmony with nature" and "uncompromising service understanding", we take pleasure in welcoming you in the unique nature of Kemer.

 

Excellence in Guest Satisfaction

• Personalized Service Approach:
  By offering boutique solutions that anticipate our guests' needs, we offer an unforgettable accommodation experience.
• Upper Standards in Hygiene and Security:
  We implement cleaning protocols compliant with the World Health Organization (WHO) and international certifications, and carry out regular analyses and inspections in our facilities.
• Continuous Improvement:
  We dynamically develop our service quality by analyzing guest feedback in real time and closely follow innovations in the industry.